Privacy Policy

1. Data controller Tuner Access, under the JD-Tuning brand, acts as the data controller for personal data processing related to operation of the platform and associated digital services.

2. Data we collect We may collect identification and contact data, profile information, vehicle information, request and booking activity, payment metadata, in-platform communications, and technical security logs.

3. Purposes of processing We process data to operate the platform, manage accounts, coordinate services, process payments, prevent fraud, enforce security controls, comply with legal obligations, and improve user experience.

4. Legal bases Processing is based on performance of contractual obligations, compliance with legal duties, legitimate interests in security and operational continuity, and consent where required by law.

5. Communications and moderation Communications within Tuner Access may be analyzed by moderation systems and, where necessary, by authorized staff to prevent abuse, detect policy breaches, and protect marketplace integrity.

6. Cookies and similar technologies We use cookies and similar technologies for authentication, session persistence, language preferences, functional analytics, and security. Blocking essential cookies may limit platform functionality.

7. Data sharing We share strictly necessary information with infrastructure, payment, messaging, and technical support providers under confidentiality and limited-use obligations.

8. Retention We retain data for as long as necessary to fulfill operational, legal, accounting, tax, and dispute-resolution purposes. After applicable retention periods, data is deleted or anonymized as appropriate.

9. User rights Users may request access, correction, update, or deletion of personal data, and may exercise additional rights under applicable law through JD-Tuning contact channels.

10. Security and updates We apply reasonable technical and organizational safeguards to protect information. This Privacy Policy may be updated due to legal, operational, or security changes; the current version is published on this page.